Terms & Conditions

By using the Millys website, placing an order, or making a booking, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of the Website

You may browse our site and shop online, provided you do not:

Abuse the website or attempt unauthorized access

Copy or distribute content without permission

Use the site for fraudulent or unlawful activity

All content is the property of Milly’s N4.

2. Online Store Terms

2.1 Orders

Orders are only confirmed once payment is received.
We reserve the right to decline orders where necessary.

2.2 Product Availability

Products may vary based on stock levels, seasonality, and availability.

2.3 Pricing

All prices are in South African Rands (ZAR).
Prices may change without notice.

2.4 Payments

All payments are processed securely through approved third-party gateways.
We do not store full payment card details.

2.5 Refunds & Returns

Due to the nature of perishable items (such as trout products), refunds or exchanges are subject to case-by-case review.
Non-perishable items may be returned unused and unopened.

3. Accommodation & Bookings

Booking terms, cancellation policies, and conditions may vary by season.
Guests are responsible for accurate information when making reservations.

4. Liability

Millys is not liable for:

Losses arising from website downtime or errors

Incorrect information entered during checkout or booking

Delays caused by third-party couriers or service providers

Loss or damage to personal property on-site

5. Intellectual Property

All content — including text, images, logos, and trademarks — is owned by Millys and may not be used without written permission.

6. Governing Law

These terms are governed by the laws of South Africa.

Privacy Policy

Clearly explains how we collect, store, and protect your personal information.

Terms & Conditions

Covers the use of our website, online store, bookings, and general service rules.

Cookie Notice

Outlines how we use cookies, tracking tools, and your rights regarding consent.

Learn more of our compliance

If you need more information or have any questions about these policies, feel free to contact us at riette@millys.co.za. Your trust matters to us, and we’re committed to keeping your information safe and your experience smooth.